Yes you can. Accounts are payable on the 20th of the month following the month that they are issued. Often this date will fall after the date of the seminar.

If there is a large group of staff members attending from the same organisation/workplace we often are able to offer a discounted seminar fee. Please contact our office for more information.

No unfortunately. All registrations automatically generate an invoice. Rest assured that our one-day seminars often have a large capacity therefore it is unlikely we would not be able to accommodate your registration once you have your approvals confirmed. For multi-day intensive workshops we strongly advise early registration as these usually have limits on the number of participants and they can fill up.

Sorry, no. For security reasons we have a policy of not taking credit card details over the phone. You can pay using your credit card on our website. Simply click on the ‘Pay Account’ tab and follow the directions. Our website uses 'Stripe', an internationally recognised and secure online payment system that can process your credit card payment.

We aim to process registrations as soon as they reach our office. You will hear from us by email within 2 working days with an invoice and confirmation of your registration. If you haven’t heard from us after a couple of days it would be a good idea to contact us or resubmit your registration form as something may have prevented it from getting through. Don't worry, we will not register or invoice you twice if we do receive a duplicate registration from you.

There are a variety of payment options. If you wish to pay with a credit card you can do so on our website. Click the ‘Pay Account’ link and follow the instructions from there. Alternatively you can direct credit the funds into our bank account (account details are printed on the invoice). Regardless of how you choose to pay, please ensure you quote your invoice number located on the top right hand side of your Compass invoice. Finally, you are also welcome to pay with EFTPOS or credit card on the day at the seminar if you prefer.

If a seminar is advertised on our website there will be spaces available. If a seminar is full a ‘fully subscribed’ sign will appear on the website on the seminar listing and you will be offered the opportunity to join the waiting list for this event. Our multi-day seminars do often have a ceiling on their numbers and are the most likely events to sell out. We always have withdrawals from these events and we will offer these places to those on the waitlist first so it is definitely worth adding yourself to it.

All of our seminars are listed on our website. The seminars can be searched the city that is hosting it, or the topic of the seminar. Filter by topic and click on the event name and you will be shown all the locations that the seminar is being hosted in. Each seminar is normally offered in at least 3 different cities each year, therefore there are normally multiple opportunities to attend.

The target audience for our seminars is professionals, however, we often get enquiries from parents with an interest in certain topics as well. Parents are welcome to register but it is with the understanding that the material has been prepared for a professional audience. We also ask that parents refrain from asking questions specifically in relation to their child during session times. Our trainers are always open to discussing individual matters during the breaks or at the end of the day.

If you haven’t received an invoice following your registration it may be due to a number of reasons. During busy periods we may have a backlog of registrations to process so it could take up to 2 working days to be processed from the time we receive it. Your invoice will have been sent to the email address on your registration form. If your accounts person registered you, it could be that confirmation of your place was sent to them and they were asked to pass this information on to you. If you haven’t received an invoice and it has not been sent to any of the above locations, please contact us so we can send you out a new copy.

Yes. So long as you let us know in advance we are able to advise our caterers of your dietary requirements. On the day of the seminar our staff at the registration desk will let you where to find your special dietary meal at break times. Every venue uses different systems to make sure you get your meal and it is not picked up by somebody else who may decide they like the look of it! You only need to advise us of these requirements once as we record this information on your customer record and next time you register for an event we will cater for you in line with these requirements.

Registrations for seminars are open right up until the day it is delivered. We of course prefer to have more notice if possible to assist us with our catering and seating planning, but if you need to register at the last minute, or even walk up on the day we can handle this. If you do know a few days ahead of the seminar that you are coming please still let us know as soon as possible what your plans are.

All information regarding the seminar you wish to attend is posted on our website under the seminar listing. This includes the name and address of the seminar. Parking information and a venue location map are included in a reminder email that all registered delegates are sent a week before the seminar.